rupiahtito Privacy Policy — How We Handle Your Account Data
This policy explains what data rupiahtito collects when you access our lobby, create an account, or complete a transaction through GoPay, ShopeePay, or QRIS, and how we keep that information under your control. Availability depends on local law and is accessible where local regulations permit.
Account Data Protection
GoPay, ShopeePay & QRIS Transactions
Your Access Rights
Indonesia-Focused Support
POLICY FOUNDATION
How rupiahtito Collects and Uses Your Data
When you open an account with us, we collect the registration details you provide — your contact information, preferred language, and the device identifiers associated with your session. When you complete a transaction through GoPay, ShopeePay, or QRIS, our payment processing layer records the transaction reference and amount; we do not store full wallet credentials on our servers. We use this data for three purposes: to operate your account, to process and verify transactions, and to respond to support requests you raise with us. We do not sell your personal data to third parties, and we do not use it for advertising outside our own platform. Your activity log — sessions, game entries, and payment references — is retained for as long as your account is active and for a period afterward as required by applicable jurisdiction. If you are accessing rupiahtito from Indonesia, your data handling is subject to local data protection requirements, and we apply those standards to every account in this region. Where we rely on third-party services for payment processing or game delivery, those providers operate under their own data terms, and we link to their relevant disclosures in the account settings area.
GoPay
Transaction references processed through GoPay are recorded against your account for verification and support purposes. Wallet credentials remain with GoPay's own secure infrastructure; rupiahtito holds only the transaction ID and amount.
ShopeePay
ShopeePay deposits and withdrawals generate a reference number logged in your account history. You can review this reference in your transaction record after each completed payment step.
QRIS
QRIS payments are confirmed through the national real-time clearing network. Your account wallet reflects the credited amount once the QRIS reference is validated, and the reference appears in your statement.
POLICY COVERAGE
What This Policy Covers and What It Does Not
This policy applies specifically to data rupiahtito collects and processes through our own platform — your account, your sessions, and your transactions. It does not govern the data practices of payment networks, game studios, or third-party services you reach through links on our site. Understanding the boundary helps you know where to direct questions.
Account Access
Covered. Data you submit when registering, logging in, or updating your account profile falls fully within this policy. This includes your contact details, session identifiers, and login history visible in your account dashboard.
Payment Transactions
Partially covered. We record transaction references and amounts for GoPay, ShopeePay, and QRIS payments. The payment networks themselves — including their fraud systems and wallet data — operate under their own separate privacy terms.
Site Content and Game Sessions
Covered for session data. We log which game categories you access and session duration for account functionality. Game content delivered by studios like Pragmatic Play or Habanero is governed by their own data handling on the studio side.
Third-Party Links and Services
Not covered. External sites, partner pages, and any service you reach after leaving rupiahtito are outside the scope of this policy. We recommend reviewing the privacy terms of any third-party service before submitting personal data to them.
YOUR ACCOUNT RIGHTS
Actions You Can Take Over Your Own Data
You have practical controls over the data we hold for your account. Through your account dashboard — accessible after login — you can review your registration details, check your transaction history, and see the session log associated with your profile. If any detail appears incorrect, the account settings page lets you update contact information directly; for fields that require verification, the on-screen instructions will walk you through the steps shown there. For data that cannot be edited through the dashboard — such as historical transaction records — you can submit a written request to our support team and we will respond within the timeframe set by applicable local rules. If you wish to close your account, the process starts in account settings, and any remaining wallet balance should be withdrawn before you initiate closure. Requests related to your data rights that go beyond self-service options are handled through our dedicated support channel, details of which are in the section below.
Review Your Records
Log in and open the account dashboard to see your registration details, transaction history, and session log. GoPay, ShopeePay, and QRIS payment references appear in the transaction section alongside dates and amounts.
Correct Account Details
Update editable fields directly in account settings. Where a field requires identity verification before a change is applied, follow the steps shown on that page — we do not process verbal or informal correction requests.
Raise a Data Question
For any question about how we hold or use your data, contact our support team through the channel listed in this page's support section. Include your registered email and a description of your request so we can route it to the right team.
Request Account Closure
Initiate account closure from the settings page after withdrawing any wallet balance. Post-closure data retention follows the period required under applicable local regulations; the timeline is confirmed in the closure confirmation we send you.
REACH OUR TEAM
Contact Us About This Privacy Policy
If you have a question about this policy, want to understand how a specific piece of data is handled, or need to submit a formal data request, use the channels below. For account-level issues — transaction queries, login help, wallet questions — the live chat route gets you to the right team fastest.
Live Chat Support
Open the chat widget from any page on rupiahtito. Describe your privacy question or data request and the team will triage it to the correct contact. Available during our published support hours shown in the chat window.
Email Privacy Request
For formal written requests — data access, correction, or deletion inquiries — send a message to our support email with your registered account email in the subject line. Response times follow applicable local data protection rules.
Account Help Centre
The Help Centre in your logged-in account dashboard covers common privacy questions, including how to export your transaction history, how to update your contact details, and what happens to your data after account closure.
DATA HANDLING STANDARDS
How We Protect and Manage the Data We Hold
We apply access controls to your account data so only authenticated sessions can read or modify your profile. Cookies on rupiahtito are used for session management and to keep your lobby state — game category, preferred view — between pages; you can clear or block them through your browser settings, though some account features depend on session cookies to function. Transaction data for GoPay, ShopeePay, and QRIS is transmitted over encrypted connections and stored with access restricted to systems that need it for processing and support. We review data retention periods periodically and remove records that no longer serve an operational or compliance purpose.
Account Security
Access to your account is controlled by your login credentials. We do not store payment wallet passwords or PINs. If you suspect unauthorized access, use the password reset flow in account settings immediately and contact our support team.
Cookie Use
Session cookies maintain your lobby state and authentication. Analytics cookies, if active, are scoped to rupiahtito only. You can review and manage cookie preferences through your browser; the account dashboard also shows active session information.
Data Retention
Account and transaction records are retained for as long as your account is active, plus any post-closure period required under local regulations. When the retention period ends, records are removed from our active systems on a scheduled basis.
Policy Updates
When we update this policy, the revised version is published at rupiahtito/privacy-policy/ with the effective date shown at the top of the page. Continuing to use your account after an update is posted constitutes acknowledgment of the revised terms.
POLICY FAQ
Common Questions About Your Privacy at rupiahtito
Answers to the questions our account holders ask most often about data, rights, and how to reach us.
What personal data does rupiahtito collect when I open an account?
We collect the contact details you submit during registration, your device session identifiers, and the transaction references generated when you use GoPay, ShopeePay, or QRIS. We do not collect wallet PINs, passwords, or full payment credentials — those stay within the respective payment network.
Can I see all the data rupiahtito holds about me?
Yes. Your account dashboard shows your registration profile, transaction history with payment references, and your session log. For data not visible in the dashboard, submit a written request through our support email and we will respond within the timeframe required by local data protection rules.
How do I correct an error in my information?
Log in and go to account settings. Most contact details are editable directly from that page. Fields that require identity verification before a change is applied will show the verification steps on screen — follow those instructions and the update will be processed accordingly.
Does rupiahtito share my data with game studios like Pragmatic Play or Habanero?
Game studios receive only what is necessary to serve game content to your session — typically a session token, not your full profile. Studios do not receive your payment details or transaction history. Their own data practices are governed by their respective privacy terms, which are separate from this policy.
What happens to my data if I close my account?
After you initiate account closure from settings, your data enters a retention period required by applicable local regulations. We confirm the retention timeline in the closure confirmation we send to your registered contact. After that period, your records are removed from our active systems.
Who do I contact if I have a complaint about how my data is handled?
Reach our support team via live chat on rupiahtito or by email with your registered account address in the subject line. For formal complaints that cannot be resolved through our support team, you may also contact the relevant data protection authority in your local jurisdiction.